Visitors end up elsewhere.
Your site sends visitors to unfamiliar pages, pop-ups appear, or search results show content you didn’t write.
WORDPRESS HACK RECOVERY & AFTERCARE
Hacked WordPress?
Get your website back.
Strange redirects. Spam pages. A WordPress site you no longer recognise. WebWasp helps find the problem, clean up the damage and reduce the risk of it happening again.
A clear plan. Agreed work. Plain-English explanations.
WORDPRESS RECOVERY
01Investigate the problem↗
02Clean up the damage↗
03Strengthen the website↗
WordPress recovery✳Malware cleanup✳Security hardening✳Ongoing care
01 / WHEN SOMETHING’S NOT RIGHT
Does any of this
look familiar?
You don’t need to diagnose the attack. Tell us what’s happening, and we’ll work out the next step.
Your site has changed.
Unexpected pages, suspicious files, unfamiliar administrator accounts or content that has disappeared.
You’ve received a warning.
Your browser, hosting provider or security software flags a problem, or your host has suspended the site.
These symptoms can have several causes. Investigation comes before a diagnosis.
A PERSON TO TALK TO. A CLEAR NEXT STEP.
Finding your website hacked can feel overwhelming.
You may be worried about your customers, your reputation and what it will cost to put things right. When your website suddenly looks wrong or your host sends a warning, sometimes the first thing you need is to talk to someone who understands.
I’m Ciaran. I help business owners make sense of what has happened and work out a practical next step. You don’t need to know the technical terms or diagnose the problem before getting in touch.
HELP THAT FITS THE PROBLEM
Recovery first.
A clearer plan afterwards.
Choose the help that matches your situation. We clarify the condition of the website and agree the work before chargeable repairs begin.
Hacked website recovery
An agreed investigation and recovery plan for a WordPress site that has been compromised. Understand the scope, access needed, cleanup options and handover.
Explore recovery services ↗Malware removal & cleanup
Review suspicious changes, remove identified unwanted content and check the agreed repairs. Find out what a cleanup can cover and where its limits lie.
Explore malware cleanup ↗Security hardening & aftercare
Make the next steps manageable: review access, updates, backups and routine checks, with clear responsibilities and an agreed scope.
Explore security aftercare ↗A REAL WORDPRESS RECOVERY
From search spam to a usable website.
A UK service business faced unwanted redirects and Japanese product listings in Google. Read how we restored control, addressed the search problems and improved the website.
Read the anonymised recovery case study →02 / RECOVER. UNDERSTAND. STRENGTHEN.
Cleanup is part of the job.
Understanding the cause matters too.
Investigate
Review the symptoms, available logs, files and database with your permission. Preserve a copy where possible and agree a recovery plan and quote.
Clean up & recover
Remove identified malicious content, repair or replace affected components and restore from a suitable backup where appropriate. Check the agreed recovery work.
Reduce the risk
Address the likely entry point where it can be established, review access and updates, and recommend backups and monitoring suited to the site.
No responsible service can promise a website will never be hacked again. The aim is a sound recovery and a lower risk of recurrence.
03 / A USEFUL FIRST LOOK
A small check.
A clearer starting point.
Look for broken internal links, missing page titles and descriptions, heading issues, image descriptions and basic mobile setup.
A website check is not a malware diagnosis.
It checks a sample of public HTML. It cannot inspect private files, the database or administrator accounts, or certify that a website is safe.
No paid search provider is needed. Hosting usage limits still apply. JavaScript-rendered content may be missed; forms, payments and full accessibility are not tested.
PRACTICAL WORDPRESS RECOVERY GUIDES
A calmer starting point.
Useful answers.
Plain-English guidance for the questions that come up before, during and after a recovery. Start with the situation you recognise.
PRACTICAL GUIDE
My website’s been hacked. What now?
A practical starting point: record the symptoms, contact your host, preserve useful evidence and prepare a recovery enquiry.
Read the first steps guide ↗PRACTICAL GUIDE
Is this a sign of a hack?
Unexpected redirects, unfamiliar accounts and warnings deserve investigation. Learn what to record and what could have another explanation.
Read the signs of a hack guide ↗RECOVERY GUIDE
Why does the problem keep coming back?
Questions to ask after a repeat incident, including what was actually cleaned, which restore was used and what remained uncertain.
Read the repeat hacks guide ↗SEARCH RECOVERY GUIDE
Google is warning visitors about my site
Understand the difference between website cleanup, Google security findings and the relevant review process.
Read the Google warnings guide ↗BACKUP & RECOVERY GUIDE
Will a backup get my website back?
Check the backup contents, restore point and consequences for newer orders, enquiries and published work.
Read the backup recovery guide ↗WEBSITE TOOL & GUIDE
What does the website audit check?
Understand the sample size, individual findings, skipped pages and the limits of a basic public-page check.
Read the website audit guide ↗04 / A FEW GOOD QUESTIONS
Before we get started.
Can you help if I can’t log in?
Possibly. Hosting access or an existing backup may provide another route. Tell us what access you still have; we’ll confirm what can be investigated before agreeing the work.
Can you guarantee a complete recovery?
Recovery depends on the extent of the compromise, available access and backups. We’ll explain known limits and agree the scope before starting. Some damage may not be recoverable.
How much does recovery cost?
The initial investigation is free. We then quote for the recovery work identified. You approve the scope and price before chargeable work begins. Hosting and third-party licence costs are identified separately.
Will the audit tell me if I’ve been hacked?
No. It is a basic website health check. A compromised site may pass its checks. A recovery investigation usually needs authorised access to files, the database and hosting information.
What happens after the cleanup?
You receive an explanation of the work and recommended next steps. Ongoing WordPress care can cover an agreed schedule of updates, backups and checks.
LET’S FIND THE NEXT STEP
Tell us what’s happened.
Share the website address and the symptoms you’ve noticed. We’ll use your enquiry to work out what information is needed and discuss the next step.
What happens next?
We start with a free investigation, clarify the access available, then provide a quote for any recovery work. You approve the scope and price before chargeable work begins.
How free investigation and quotes work →
Keep access details private.
Please don’t send passwords, backup archives or customer records. If access is needed, we’ll arrange how to provide it separately.
Prefer email? [email protected]